Missed calls while you're on site are missed jobs.
Every tradie on the Kāpiti Coast knows the pattern: you're under a house in Raumati or on a roof in Waikanae, three calls come in, and by smoko two of them have already booked someone else. Around 85% of callers who can't get through don't call back.
H3llo's AI receptionist answers the calls your hands can't. It greets the caller with your business name, asks the questions you'd ask — address, what's happening, how urgent, is there water coming through the ceiling — and reads your own rates and call-out fees back to them.
Job details get pushed into Fergus, Simpro, Tradify or your CRM, the summary lands in your inbox, and genuine emergencies come through as an SMS to whoever is on call.
- Calls answered while you're on the tools, up a ladder or in a crawl space.
- After-hours emergencies triaged against your own call-out rates before anyone wakes you.
- Quote requests captured with address and scope, ready to price in the morning.
- New jobs logged straight into Fergus or Simpro — no retyping from a notepad.
- On-call roster respected, so the right person gets the 2am text.
Want the bigger picture? Read about our AI receptionist for New Zealand businesses.
Why H3llo
Built for the way trades actually work.
Your AI agent knows your hours, your rates, your service area and your on-call roster.
Emergency triage
Sorts a dripping tap from a burst main using your rules, and escalates only what's genuinely urgent.
24/7 including weekends
Answers at 6am, on Sundays and over the Christmas break — when tradie calls actually come in.
Job systems integration
Logs jobs and enquiries to Fergus, Simpro, Tradify, AroFlo, ServiceM8 and more.
SMS + email summaries
A text for the urgent ones, a written summary of everything else in your inbox.
Transfers when needed
If a customer insists on a person, the call is handed to the office or your mobile.
Cheaper than an apprentice
From $300/month — no wages, no van, no sick days, and it never misses a ring.
How It Works
How it works for a trades business.
Tell us your rates and hours
Normal hours, after-hours call-out fees, travel charges and the services you do and don't take on.
We keep your existing number
Port your landline, 0800 or mobile number across — signage, vans and Google listing stay exactly as they are.
Your phone rings first
You always get the chance to answer. If you don't pick up, the AI answers instead of voicemail.
Job in the system, summary in your inbox
Details logged to your CRM, summary emailed, SMS sent for anything urgent.
Plans & Pricing
AI agent plans from $300/month + GST.
Every plan includes a 24/7 AI agent, call summaries by email, SMS alerts and call transfers — with bundled minutes, extra channels and Business Freedom phone bundles available. A full-time receptionist costs $50,000–$65,000 a year; H3llo answers every call, all year, for a fraction of that.
Book the jobs you're currently missing.
Talk to a local team based right here on the Kāpiti Coast. Call 0800 24 20 26 or 04 282 0255.
Serving trades businesses across the Kāpiti Coast and NZ — see our nationwide AI receptionist service.
Get In Touch
Contact H3llo.
Our phones are answered 24/7. Give us a call or fill out the form and we'll get back to you promptly.
Head Office
34 Howell Road, Paraparaumu Beach, Paraparaumu 5032
Business Hours
Mon–Fri 8am–5pm (Phones 24/7)