Every missed call is a missed job.
Research shows that 85% of callers who can't reach a business won't call back. For tradies and service businesses in Wellington, that means thousands of dollars in lost revenue every month. H3llo's AI receptionist ensures every call is answered — professionally, instantly, 24/7.
Full-time receptionist
H3llo AI Receptionist
Built for NZ Trades & Services
AI receptionist for every industry.
From plumbers in Petone to property managers in Paraparaumu — H3llo works for any business that takes phone calls.
Plumbers
Log emergency & scheduled jobs directly into Fergus or Simpro while you're on-site.
Electricians
Capture job details, triage urgency, and book site visits — even at 2am.
Builders & Roofers
Take quote requests, schedule consultations, and route calls to the right team member.
Property Managers
Handle tenant maintenance requests, log them to your system, and notify contractors.
Service Businesses
Any NZ business that takes phone enquiries — from accountants to vets.
Wellington & Kāpiti
Locally based, we understand the Wellington market and NZ business culture.
An AI receptionist for NZ businesses
H3llo is a New Zealand AI receptionist built for the way local businesses actually take calls. Your existing landline, 0800 or mobile number keeps ringing as it does now — if nobody picks up, the AI answers in your business name, asks the questions your team would ask, and either books the work or takes a message. Nothing goes to voicemail and no caller hears an engaged tone.
Because it's configured with your hours, rates, service areas and escalation rules, the answers callers get are yours — not a generic script. NZ-owned and Kāpiti-based, with local support on 04 282 0255 when you need a person.
24/7 phone answering, including after hours
Most enquiries arrive when you're least able to answer: on site, driving, mid-job or after 5pm. H3llo answers around the clock — weekends, evenings and public holidays included — so a 9pm burst pipe or a Sunday quote request is captured while the customer is still on the line rather than calling your competitor.
Books jobs, takes messages, transfers when it matters
The agent books appointments and site visits, logs jobs into Fergus, Simpro or your CRM, emails you a written summary of every call, and sends an SMS for anything genuinely urgent. If the caller needs a human, it transfers to the right person using your rules.
AI call agents that work with your business phone and fibre
AI call agents sit alongside the rest of your connectivity rather than replacing it. Because H3llo is also a telco, your cloud phone system, extensions, mobile plans and business fibre can all sit on one account and one bill — with the AI agent handling overflow and after-hours calls on the same numbers.
Handles several calls at once
Where one receptionist takes one call, your AI agent handles 5–10 at the same time. Busy mornings, ad campaigns and storm weeks stop being the reason enquiries get lost — from $300/month, with no wages, contracts or sick days.
Integrations
Connects To The Tools You Already Use
Our AI agents integrate directly with your job management, CRM, and helpdesk systems — and many more.
Try It Now
Call our AI receptionist — right now.
No sign-up needed. Call the demo line and experience a live AI receptionist connected to a real Fergus account.
Call the Demo Line
+64 6 242 6022 · Live 24/7
Serving businesses across New Zealand
Based in the Wellington region. AI receptionist services available nationwide.
Get In Touch
Contact H3llo.
Our phones are answered 24/7. Give us a call or fill out the form and we'll get back to you promptly.
Head Office
34 Howell Road, Paraparaumu Beach, Paraparaumu 5032
Business Hours
Mon–Fri 8am–5pm (Phones 24/7)