Kāpiti businesses lose work to the phone, not the competition.
Most Kāpiti Coast businesses are small teams doing the work themselves. When you're up a ladder in Raumati, driving SH1 to Ōtaki or with a customer at Coastlands, the phone rings out — and the caller simply tries the next name on the list.
H3llo's AI receptionist picks up whatever your team can't. It answers in seconds, in plain New Zealand English, knows your hours and rates, and knows the difference between a Waikanae quote request and a burst pipe that needs someone tonight.
We're a Kāpiti company (formerly KapitiNET) based at 34 Howell Road, Paraparaumu Beach. You get a local team on the phone, and an AI agent that never goes home.
- Calls answered while you're on site, on the road between Paraparaumu and Ōtaki, or out of coverage.
- After-hours and weekend call-outs triaged with your own rates read back to the caller.
- New enquiries captured with name, number, address and what they need — no more voicemail tag.
- Regular customers put straight through to the right person when you're at the desk.
Want the bigger picture? Read about our AI receptionist for New Zealand businesses.
Why H3llo
What your Kāpiti AI receptionist does.
The same AI agent that answers for tradies, clinics and property managers across the coast — configured around your business.
Answers 24/7
Every call answered on the first ring — 7am starts, weekends, public holidays and 2am emergencies included.
Transfers to your team
If the caller needs a person, the AI hands the call straight through to the office or the mobile on call.
Email & SMS summaries
A written summary of every call lands in your inbox, with an SMS alert for urgent call-outs.
Logs jobs to your system
Connects to Fergus, Simpro, Tradify and other job systems so enquiries become jobs without retyping.
From $300/month
A fraction of a receptionist's salary, with no sick days, no training and no handover.
Local Kāpiti team
We're based at 34 Howell Road, Paraparaumu Beach — same time zone, same coast, same phone book.
How It Works
Live on the Kāpiti Coast in a few days.
We learn your business
Your hours, rates, services and the questions Kāpiti customers actually ask. Fill in the onboarding form, or let us take the lead.
Your numbers stay yours
We port your existing landline, 0800 or mobile number across, or add a new local number — nothing on your business cards changes.
The AI answers what you can't
Calls ring your team first. If nobody picks up, your AI agent answers instead of voicemail, takes the details and triages urgency.
You get the summary
Email summary plus SMS for anything urgent, and the job pushed into your CRM. You call back knowing the full story.
Plans & Pricing
AI agent plans from $300/month + GST.
Every plan includes a 24/7 AI agent, call summaries by email, SMS alerts and call transfers — with bundled minutes, extra channels and Business Freedom phone bundles available. A full-time receptionist costs $50,000–$65,000 a year; H3llo answers every call, all year, for a fraction of that.
Stop missing Kāpiti calls.
Talk to a local team based right here on the Kāpiti Coast. Call 0800 24 20 26 or 04 282 0255.
Serving the Kāpiti Coast — see our nationwide AI receptionist service.
Get In Touch
Contact H3llo.
Our phones are answered 24/7. Give us a call or fill out the form and we'll get back to you promptly.
Head Office
34 Howell Road, Paraparaumu Beach, Paraparaumu 5032
Business Hours
Mon–Fri 8am–5pm (Phones 24/7)